Effective Date: April 08, 2025
Company: Lewi Software Group Pty Ltd
Contact: contact@lewisoftware.com

1. What Information We Collect

We may collect:

• Personal Data: Name, email, company, job title, and other identifiers.

• Technical Data: IP address, browser type, device type, referral URLs, location data.

• Usage Data: Pages visited, actions taken on our site.

• Payment Information: Managed by secure third-party processors (e.g., Stripe).

2. How We Use Your Information

We use your data to:

• Provide access to and improve our Services

• Manage user accounts and subscriptions

• Send updates, newsletters, or service-related communications

• Analyse and monitor site usage for improvement

• Comply with legal obligations
  
  We do not sell your personal data.

3. Legal Bases for Processing (EU Users – GDPR)

We process personal data under the following legal bases:

• Consent (e.g., for newsletters or cookies)

• Contract (e.g., for software subscriptions)

• Legal Obligation (e.g., tax or regulatory compliance)

• Legitimate Interests (e.g., service improvement or marketing, unless overridden by your rights)

4. Data Sharing

We may share your data with:

• Hosting and analytics providers (e.g., Google, AWS)

• Email marketing platforms (e.g., Mailchimp, Customer.io)

• Payment processors (e.g., Stripe)

• Government authorities when legally required

  We ensure all processors comply with data protection regulations.

5. International Data Transfers

Your data may be stored or processed in Australia, the EU, or the USA. Where transfers occur outside the EU, we ensure compliance through:

• Standard Contractual Clauses (SCCs)

• Adequacy decisions

• Other lawful safeguards

6. Data Retention

We retain data only as long as necessary to provide Services, comply with legal obligations, or resolve disputes.

7. Your Rights

For EU Residents (GDPR):

• Right to access, correct, or delete your data

• Right to restrict or object to processing

• Right to data portability

• Right to withdraw consent at any time

• Right to lodge a complaint with your local data protection authority

  For California Residents (CCPA):

• Right to know what personal data is collected and shared

• Right to request deletion of personal data

• Right to opt-out of “sale” of personal data (we do not sell data)

• Right to non-discrimination for exercising your rights
  
  You can exercise these rights by contacting contact@lewisoftware.com.

8. Cookies

We use cookies to personalise content, analyse traffic, and improve performance. By using our site, you consent to our use of cookies unless you adjust your browser settings or use a cookie management tool.

9. Data Security

We use industry-standard technical and organisational measures to protect your data from unauthorised access, loss, or misuse.

10. Children’s Privacy

Our services are not intended for individuals under 16 (or 13 in the USA). We do not knowingly collect data from minors.

11. Updates to This Policy

We may update this policy from time to time. We’ll post the new version on our website and update the effective date.

12. Contact Us

Lewi Software Group Pty Ltd
Email: contact@lewisoftware.com
Website: www.lewisoftware.com